Hamilton College Community Farm

Red Ace Beets
Black Raspberries
Amish Deer Tongue Lettuce
Ruby Red Chard
Belstar Broccoli
Farm Stand
Winterbor Kale
Lacianato Kale
Washing Chard
Chiogga Beets
D'Avignon Raddishes
Snow Crown Cauliflower
Garlic Scapes
Pea Plants
Earth Oven
Red Russian Kale

Delivery Procedure

  • Summer - Tuesday and Friday mornings between 9:30 a.m. and 10:30 a.m. Start at 9:30 and take as long as needed, but try to finish deliveries in an hour.
  • Fall - Tuesday mornings as soon as possible after 7am harvest. During the school year, most faculty and staff are in their office by 8 a.m., and students making the deliveries need to get to class, so the earlier they are done, the better.
Order Forms

Send out order forms on Sunday via e-mail to all employees. (A template for the form is included.) The first time delivery happens for the season, include instructions in the email. Ask that the form be returned by midnight the night before the requested day of delivery, the customer fill in the location, day, and total for the order, and that they have exact change or check upon delivery. Highlight the times of delivery (between 9:30 a.m. and 10:30 a.m.) and the importance of being in their office at the time of delivery.

On the day of Delivery

Print out the order forms along with a blank to help keep track of totals. After the morning harvest, pack the deliveries in bags, and double-check that everything is included. Include a copy of the order form with the delivery. Depending on the number of deliveries, the cart can be used or not. Then start delivering! At the conclusion of deliveries, make sure to put all of the cash and checks in the cash box for safekeeping. During the school year, it is important to make sure the volunteers handling money are trustworthy and know where the cash box and key are so they can put the money there.

What to do if...

The customer is not in their office - Leave the order outside of their office, and stop by at the end of deliveries to see if they have returned. If they are still not there, send an e-mail arranging a way to collect the customer’s money. There are several good options for this.

  • Designate one intern’s campus mailbox as the farm mailbox, and ask the customer to send the money through campus mail. However, some are not comfortable doing this.
  • If they order regularly and you are confidant that they will order again, let the customer know that that day’s delivery bill will be added to their next order.
  • Ask if there is a good time to come by and pick up the money.
  • They might have an alternative suggestion, such as bringing the money down to the farm, or stopping by the farm stand to drop it of.

The customer does not have exact change:

The best thing to do in this situation is to give the customer farm credit, deducting however much over they gave you from their next order.