Send out order forms on Sunday via e-mail to all employees. (A template for the form is included.) The first time delivery happens for the season, include instructions in the email. Ask that the form be returned by midnight the night before the requested day of delivery, the customer fill in the location, day, and total for the order, and that they have exact change or check upon delivery. Highlight the times of delivery (between 9:30 a.m. and 10:30 a.m.) and the importance of being in their office at the time of delivery.
Print out the order forms along with a blank to help keep track of totals. After the morning harvest, pack the deliveries in bags, and double-check that everything is included. Include a copy of the order form with the delivery. Depending on the number of deliveries, the cart can be used or not. Then start delivering! At the conclusion of deliveries, make sure to put all of the cash and checks in the cash box for safekeeping. During the school year, it is important to make sure the volunteers handling money are trustworthy and know where the cash box and key are so they can put the money there.
The customer is not in their office - Leave the order outside of their office, and stop by at the end of deliveries to see if they have returned. If they are still not there, send an e-mail arranging a way to collect the customer’s money. There are several good options for this.
The customer does not have exact change:
The best thing to do in this situation is to give the customer farm credit, deducting however much over they gave you from their next order.